Privacy Policy

American Housekeeping and its affiliates and subsidiaries ("American Housekeeping", "us", "we", "our") take your privacy very seriously and this privacy policy explains how we collect information, use, and share you information and how we protect personal information. If you do not want American Housekeeping to handle your personal information then please do not use the American Housekeeping website.

This privacy policy discloses the privacy practices for American Housekeeping. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We collect information that you voluntarily share with us through means such as forms.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information You Provide to a Third Party

This site includes links to Third-Party-Sites or applications operated by third parties and plug-ins such as social media sites.

American Housekeeping is not responsible for the information collection of other Third-Party-Sites. The information collection practices of a Third-Party Site are governed by that site's privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Our American Housekeeping 100% Satisfaction Guarantee

American Housekeeping and its affiliates are proud of the quality of work we provide our customers. American Housekeeping's 100% Satisfaction Guarantee only reflects the quality and services of American Housekeeping cleaning services. American Housekeeping and its affiliates in no way accepts responsibility for the pre-existing conditions of the customer's home or customer expectations of services not offered by American Housekeeping.

American Housekeeping's 100% Satisfaction Guarantee does not represent the customer's dis-satisfaction associated with any problems other than the non-fulfillment of service checklist responsibilities agreed to upon acceptance of the services offered by American Housekeeping and its affiliates. American Housekeeping and its affiliates retain the rights to re-do services according to their standards of service fulfillment at their sole discretion.

Our satisfaction guarantee is based on the industry standard. Our guarantee stipulates that you received the correct services as you were offered and sold. Our guarantee promises that the service is fulfilled according to American Housekeeping standards.

This disclaimer is valid for all contracts associated with and services offered by American Housekeeping and its affiliates.

Children's Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age. The American Housekeeping sites and services offered through it, are all directed to people who are at least 13 years old or older. If you are under the age of 13, you are not authorized to use an American Housekeeping site.

California Online Privacy Protection Act Compliance / Your California Privacy Rights

California residents who use American Housekeeping sites may request that we provide certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. You can make such a request by email to contact.reno@americanhousekeeping.com.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us via email at contact.reno@americanhousekeeping.com.